Our products are only available through selected dealers across Canada and the United States. We do not sell directly to the public, or via our web site. Please use our website as a reference for all of the products that Stylus offers.
Retail furniture stores are valuable sources for advice, design assistance, and delivery and setup services. Stylus sells its products through authorized retailers across Canada and the United States. A complete listing of locations in your area can be found through our Locate a Dealer.
In an attempt to meet he needs of our customers, we introduce new products two times a year. Unfortunately, to make room for the new styles, we must discontinue some as well. Once we have discontinued a style, we can no longer produce it. Please be sure to visit an authorized Stylus dealer to try some of the many other styles of furniture that we make.
As most stores keep their floor models for several months, the cushions soften with handling and testing. With time and usage, the cushions on your furniture will soften up as well. To speed up this process, place your cushions on the floor and bounce on them with your knees. This will help to break the foam in more quickly.
In every situation possible, the best path to follow for questions or problems after your product is delivered is to contact the retailer where you purchased your furniture. They will be the best source for helping solve your problem.
If you have any problems with furniture, please contact the retailer you purchased your furniture from. They will work with us on your behalf. To obtain parts, please make a request through the dealer who sold you the furniture.
Stylus has the utmost respect for your privacy. We promise never to sell your contact information to anyone. Once we have responded to a request for information, all of your personal information, such as emails, is permanently deleted.
Unfortunately, as we are only able to produce so many styles, we have to be selective as to what we offer in leather and fabric. Anything that is shown in leather is only available in leather, and the same goes for fabric styles.
To make your furniture last longer, we recommend you rotate your seat and back cushions every month. We also recommend that you regularly vacuum your fabric lightly with your vacuum's upholstery attachment.
Yes, almost all of Stylus' upholstery products are available in any fabric. We carry over 400 different fabric styles and colours in stock. Please visit your local Stylus dealer to view our entire fabric and leather selections.
Yes, we do accept COM (Customers Own Material). Please speak to the dealer that you are purchasing your furniture from, to ensure that you are sending enough yardage. Yardage needed will depend on the width of the fabric, as well as the repeat of the pattern.
What makes Stylus furniture so unique is that every upholstery piece is handcrafted at our factory. Because of this, dimensions are always approximate, and may vary by up to one inch. Furthermore, when we do measure a piece we will round up to the next full inch. This is to prevent having pieces too large to fit through a space.
Depending on the leather piece that you are ordering, you may be able to special order it in different leather colours, or different leathers. Please speak with your local Stylus dealer to determine whether the leather style you are interested in is available in special order.
We recommend cleaning it using a neutral soap diluted with water. Use a dry, soft and white cloth. We do not recommend any type of conditioner, or chemical to be placed on the sofa. Simply dusting the sofa, and cleaning up spots when they occur should help keep your sofa looking good for its expected life. Remember that leather is a natural material that can change its appearance as it ages.
Stylus stands behind the integrity of every product and will work alongside dealers to assess the reason for any issue or problem and the best course of action. If you do discover a problem shortly after furniture delivery, contact your dealer for immediate attention.
Warranty - Made to Order Collection:
Seat Foam: Lifetime
Sofabed Mechanism: 3 Year Residential / 1 Year Commercial